Transparency Disclosure

AI Communication Disclosure

Transparency in how artificial intelligence is used in communications.

Zylacore is committed to transparency when using artificial intelligence in voice calls, automated communications, or AI-powered assistants.

AI-Assisted Communications

How we use AI to enhance communication experiences.

Zylacore may use AI-powered voice assistants or automated systems to support communications, including:

  • Customer Service Calls

    AI-powered assistance for support inquiries and issue resolution.

  • Scheduling Assistance

    Automated help with booking appointments and managing calendars.

  • Information Requests

    AI systems that provide instant responses to common questions.

  • Automated Support Interactions

    Self-service AI systems designed to improve response times and provide efficient support.

Transparency Notice

During certain interactions, you may be speaking with or assisted by an AI-powered system rather than a human representative. Where applicable, you will be informed when an AI system is being used. We believe in open communication about the role of artificial intelligence in our customer interactions.

Privacy & Data Protection

Your privacy matters to us.

Protecting user information is a priority at Zylacore. Communications may be processed to:

  • Provide requested services and information
  • Improve AI system performance and accuracy
  • Maintain service quality and user experience

Zylacore follows responsible data practices and safeguards information used within AI systems.

Responsible AI Use

Our commitment to ethical AI practices.

Transparent Design

Designing AI systems that are transparent and easy to understand.

Privacy Protection

Protecting user privacy at every step of AI interaction.

Misuse Prevention

Monitoring systems to prevent misuse and ensure safety.

Continuous Improvement

Continuously improving AI safety and performance practices.

Questions About AI Communications?

We're here to answer any questions you may have about AI-assisted interactions.

[email protected]

We'd love to hear from you and will respond promptly.

Terms of Service

Guidelines for using Zylacore's website, technology, and AI services.

These Terms of Service outline the rules, conditions, and responsibilities for accessing and using Zylacore's platform and services.

Acceptance of Terms

By accessing or using Zylacore's website, tools, or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

If you do not agree to these terms, please do not access or use our website or services.

We reserve the right to update these terms at any time. Your continued use of our platform following any changes indicates your acceptance of the new terms.

Description of Services

Zylacore provides AI-powered solutions including but not limited to:

  • AI Automation Tools

    Software solutions that automate business processes and workflows

  • AI Assistants

    Intelligent conversational agents for customer service and support

  • Data Intelligence

    Analytics and insights powered by machine learning

  • Custom Integration

    Tailored AI solutions designed for specific business needs

User Responsibilities

When using Zylacore's services, you agree to:

Use Lawfully

Use our services only for lawful purposes and in compliance with all applicable laws

Maintain Security

Keep your account credentials confidential and secure

Avoid Misuse

Not attempt to breach security, hack, or reverse engineer any part of our systems

Respect IP Rights

Not infringe upon the intellectual property rights of Zylacore or third parties

Intellectual Property Rights

All content, features, and functionality of Zylacore's website and services are owned by Zylacore and are protected by international copyright, trademark, patent, and other intellectual property laws.

Our Content

All materials on our website, including text, graphics, logos, and software, are the property of Zylacore

Trademarks

The Zylacore name, logo, and all related trademarks are owned by Zylacore

Restrictions

You may not copy, modify, distribute, sell, or lease any part of our services without prior written consent

Limitation of Liability

To the maximum extent permitted by law, Zylacore shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Any loss of profits, revenue, data, or business opportunities
  • Any damages resulting from unauthorized access to or use of our services
  • Any interruption or cessation of service

Our total liability shall not exceed the amount paid by you, if any, for accessing our services during the twelve (12) months preceding the claim.

Disclaimer of Warranties

Zylacore's services are provided "as is" and "as available" without warranties of any kind, whether express or implied.

We do not warrant that:

  • Our services will be uninterrupted, secure, or error-free
  • The results from using our services will be accurate or reliable
  • Any errors will be corrected promptly

You use our services at your own risk. We recommend backing up any important data before using our AI tools.

Privacy & Data Handling

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service.

By using our services, you consent to:

  • Data Collection

    The collection of information as described in our Privacy Policy

  • AI Processing

    The use of AI to process data you provide for service delivery

  • Communications

    Receiving communications related to our services

For full details about how we handle your data, please review our Privacy Policy.

Termination

We reserve the right to suspend or terminate your access to our services at any time, without prior notice, for any reason, including but not limited to:

  • Violation of these Terms of Service
  • Illegal or unauthorized use of our services
  • Request for termination by law enforcement
  • Discontinuation of our services

You may also terminate your account at any time by contacting us. Upon termination, your right to use our services immediately ceases.

Governing Law & Disputes

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these terms or our services shall be resolved through:

  • Good Faith Negotiations

    Initial attempts to resolve disputes through direct communication

  • Legal Resolution

    If unresolved, disputes may be handled through appropriate legal proceedings

You agree to waive any objections to the jurisdiction of state or federal courts in Houston, Texas.

Contact Us

If you have any questions about these Terms of Service, please reach out to our team.

We aim to respond to all inquiries within 48 hours.

Last Updated: March 2026